77j77 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 77j77 ("we", "us", "our") collects, processes, stores and protects personal information relating to individuals ("you", "your", "Player") who access or use the 77j77 online casino and sports betting platform at 77j77.pro. This Policy forms part of our overall Terms and Conditions and should be read alongside them.

77j77 is committed to handling all personal data with strict confidentiality, in a manner consistent with applicable data protection standards. We collect only the information necessary to provide our services, comply with legal requirements, and keep the platform safe and fair for all players. We do not sell personal data to third parties, and we do not use your data for purposes beyond those described in this Policy.

Privacy at a Glance

1. Information We Collect

77j77 collects personal information through several channels. The categories of information we collect, and the circumstances in which we collect them, are set out below.

Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or otherwise interact with the 77j77 platform, you may provide us with the following personal data:

• Identity information: full name, date of birth, nationality, and government-issued identification document details (National ID, passport or driving licence number and expiry date).
• Contact information: mobile phone number and email address registered to the account.
• Address information: residential address, city and district (collected as part of KYC verification).
• Financial information: payment method details used for deposits and withdrawals (bKash number, Nagad number, Rocket number, bank account details, Visa or Mastercard details as applicable). Full card or account numbers are not stored by 77j77 — only masked references sufficient for transaction processing.
• Responsible gaming declarations: any self-reported limits, cooling-off requests, or self-exclusion preferences you submit through account settings.

Information Collected Automatically

When you access the 77j77 platform, certain technical information is collected automatically by our systems. This information is necessary to operate and secure the platform and does not identify you individually in isolation:

• IP address and approximate geolocation (country and city level) at the time of each session.
• Device type, operating system, browser type and version used to access the platform.
• Session timestamps, page visits, click patterns, game activity logs and betting history within the platform.
• Cookie identifiers and local storage values used to maintain session state and user preferences (see the Cookies section below for full details).

Information from Third Parties

77j77 may receive limited personal data from third-party payment processors (such as bKash, Nagad and Rocket) as part of the transaction confirmation process. This data is limited to what is necessary to match the payment to your account and confirm the transaction. We may also receive identity-verification signals from KYC service providers where we engage them to assist with age and identity checks.

2. How We Use Your Information

The table below summarises the primary purposes for which 77j77 uses the personal data it holds, together with the categories of data used for each purpose.

3. Legal Basis for Processing

77j77 processes personal data only where it has a lawful basis for doing so. The legal bases on which we rely are:

• Contractual necessity: processing required to perform our obligations under the account agreement with you (e.g. processing your deposits, providing access to games, and processing withdrawals).
• Legal obligation: processing necessary to comply with applicable laws, including anti-money-laundering requirements, KYC obligations, responsible gaming mandates, and responses to lawful requests from competent authorities.
• Legitimate interests: processing carried out in the legitimate interests of 77j77 to prevent fraud, maintain platform security, detect prohibited conduct, and improve the platform's services, where those interests are not overridden by your privacy rights.
• Consent: where we process data for purposes beyond those described above (for example, sending optional promotional communications), we will seek your explicit consent and you may withdraw that consent at any time.

4. Disclosure of Your Information

77j77 does not sell your personal data. We do not share your personal information with third parties for their own marketing purposes. We may disclose your personal data in the limited circumstances described below.

Service Providers

77j77 engages carefully selected third-party service providers who assist in operating the platform. These providers are permitted to access your personal data only to the extent necessary to perform their specific function, and are contractually required to treat it with the same level of confidentiality as 77j77. Current categories of service provider include:

• Payment processing partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, Mastercard) — who receive the minimum information required to process and confirm your financial transactions.
• KYC and identity verification service providers — who assist with document verification and age confirmation as part of the mandatory account verification process.
• Game technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe and Ezugi) — who may receive session-level data necessary to deliver the game experience, subject to their own data processing terms.

Legal and Regulatory Disclosure

77j77 may disclose your personal data to law enforcement agencies, regulatory bodies, courts or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of 77j77, its players, or the public. In such cases, we disclose only the minimum information necessary to satisfy the legal requirement.

5. Data Retention

77j77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting obligations. In practice, the standard retention periods applied by 77j77 are as follows: account registration and identity data is retained for the duration of the account relationship and for a period of five years following account closure; transaction records are retained for a minimum of five years from the date of the transaction; responsible gaming records and self-exclusion history are retained for a minimum of five years; support communication records are retained for two years from the date of the last interaction.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.

6. Cookies and Tracking Technologies

77j77 uses cookies and similar local storage technologies to operate the platform and deliver a consistent, secure user experience. A cookie is a small text file placed on your device when you visit the platform. Cookies allow the platform to remember your session, your language preference, and certain account settings so that you do not need to re-enter them on every visit.

Types of Cookies We Use

• Strictly necessary cookies: these are required for the platform to function. They maintain your login session, remember your active game state, and protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: these remember your preferences (such as language selection) so that you have a personalised experience each time you visit the platform. They are not used for tracking across other websites.
• Analytics cookies: 77j77 may use limited, privacy-respecting analytics to understand how players navigate the platform so that we can improve the user experience. Any analytics data collected is aggregated and does not identify individual users.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies will impair the functionality of the 77j77 platform and may prevent you from logging in or completing transactions.

7. Your Rights

As a 77j77 account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the 77j77 support team using the contact details at the end of this Policy.

• Right of access: you have the right to request a copy of the personal data 77j77 holds about you, along with information about how it is being used.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: in certain circumstances, you have the right to request that 77j77 delete the personal data it holds about you. This right is subject to legal retention obligations — where 77j77 is required by law to retain data (e.g. transaction records for anti-money-laundering compliance), it may not be possible to fulfil an erasure request in full.
• Right to restriction of processing: you have the right to request that 77j77 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to data portability: you have the right to receive a copy of the personal data you have provided to 77j77 in a structured, commonly used and machine-readable format, and to request that it be transferred to another service provider where technically feasible.
• Right to object: you have the right to object to the processing of your personal data where 77j77 is relying on legitimate interests as its legal basis. If you object, 77j77 will assess whether its legitimate interests override your privacy rights in the specific circumstances.

To exercise any of the above rights, please submit a written request to the 77j77 support team at [email protected]. We will acknowledge your request within 72 hours and respond within 30 calendar days. In complex cases, the response period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

8. Data Security

77j77 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage for sensitive personal data at rest, strict access controls limiting data access to authorised personnel only, regular security assessments and vulnerability testing of the platform, and session timeout controls to reduce the risk of unauthorised account access.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you become aware of any security vulnerability or suspect that your 77j77 account has been compromised, you must notify us immediately at [email protected] so that we can take prompt protective action.

9. Children and Minors

The 77j77 platform is strictly intended for adults aged 21 and above. 77j77 does not knowingly collect personal data from individuals under the age of 21. All account registrations require the applicant to confirm their age, and age verification is conducted as part of the KYC process. If 77j77 discovers or is notified that it has inadvertently collected personal data from an individual who is under 21 years of age, it will immediately suspend that account, delete the associated personal data, and where applicable, report the matter to relevant authorities.

10. Changes to This Policy

77j77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When a material change is made to this Policy, we will endeavour to notify registered account holders by displaying a notice on the platform or by sending a notification to the registered mobile number or email address on file. The updated Policy will display the revised effective date at the top of the page.

We encourage you to review this Privacy Policy periodically. Your continued use of the 77j77 platform following any update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must stop using the platform and may request account closure by contacting our support team.

11. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact the 77j77 data support team. Our team is available 24 hours a day, 7 days a week, and will respond to all privacy-related enquiries within 30 calendar days. Please do not include sensitive account credentials in any email correspondence — our team will never ask for your password.